Shipping & Delivery

Fast & Reliable Shipping

Free shipping on Australian orders over $180!

Shipping Rates

🇦🇺 Australia

Standard Shipping
FREE on orders over $180
Otherwise $12.00 AUD
5-7 business days
Express Shipping
$15.00 AUD
2-3 business days

🌏 International

Standard International
$20.00 AUD (or $20 NZD for NZ)
10-21 business days
We ship to: New Zealand, USA, Canada, UK, and EU (France, Germany, Italy, Spain)

Order Processing

All orders are processed within 1-2 business days. You'll receive a confirmation email with tracking information once your order ships from our Queensland location.

How Our Shipping Works

1

Order Placed

You'll receive an order confirmation email

2

Processing

We carefully pack your order within 1-2 business days

3

Shipped

You'll get a tracking number via email

4

Delivered

Your order arrives at your door!

Frequently Asked Questions

Do you offer free shipping?

Yes! We offer free standard shipping on all Australian orders over $180 AUD.

How can I track my order?

Once your order ships, you'll receive an email with a tracking number. You can use this to track your package's journey to you.

Do you ship internationally?

Yes! We ship to New Zealand, USA, Canada, UK, and select EU countries (France, Germany, Italy, Spain). International shipping is $20 AUD (or $20 NZD for New Zealand orders).

How long will my order take to arrive?

Australian standard shipping takes 5-7 business days, express takes 2-3 business days. International orders typically arrive within 10-21 business days, depending on customs processing and destination.

What if my shipping address is incorrect?

Please double-check your shipping address at checkout. If you notice an error after placing your order, contact us immediately at info@saturdayvibes.com.au. Once shipped, we cannot change the delivery address.

Do you ship to PO boxes?

Yes, we can ship to PO boxes within Australia. Please note that express shipping may not be available for PO box addresses.

What if my package is delayed?

While we strive to meet delivery estimates, shipping times are estimates and not guarantees. Delays may occur due to customs processing, public holidays, or carrier issues beyond our control. If your order is significantly delayed, please contact us at info@saturdayvibes.com.au.

My tracking hasn't updated. What should I do?

Tracking information can take 24-48 hours to update after your order ships. If your tracking hasn't updated after this time, please reach out to us and we'll investigate.

Questions About Shipping?

We're here to help! Contact us at info@saturdayvibes.com.au